Return & Refund Policy

Effective Date: 15-August-2026

Thank you for shopping at [noon-bazaar.store]. We are committed to providing a smooth shopping experience and want you to be satisfied with your purchase.

This Return & Refund Policy explains our guidelines and procedures for product replacements and refunds. By placing an order through our website, you agree to the terms outlined below.

1. Replacement Eligibility

Product Eligibility

If you receive a product that is incorrect, faulty, broken, defective, or damaged during delivery, you may be eligible for a replacement.

The product must be received in its original condition, and we may request evidence to verify the issue.

Timeframe

We accept complaints regarding incorrect, faulty, broken, defective, or damaged products within 30 days from the date of delivery.

Replacement requests submitted within 7 days of delivery may be processed free of charge, subject to verification.

For requests submitted after 7 days but within the eligible 30-day period, additional replacement or shipping charges may apply.

2. Replacement Process

Step 1 — Contact Us

To request a replacement, please contact our customer support team within the applicable timeframe.

You may be required to provide:

• Your order number
• Photos or a clear video showing the issue
• A description of the problem
• Any other information reasonably required to verify the claim

A video may be required for faulty, incorrect, damaged, or defective products so our team can properly assess the issue.

In some cases, the issue may be related to product usage or setup. Our support team may first provide instructions to help resolve the problem.

Step 2 — Verification

After reviewing your request, if we determine that the product is incorrect, faulty, defective, broken, or damaged, we may approve a replacement.

Depending on the circumstances, we may use one of the following replacement methods:

Option A — Return & Replacement

You may be required to send the incorrect, faulty, damaged, defective, or broken product back in its original packaging, including the original product box and accessories.

Once the returned product is received and verified, we will arrange the replacement according to our replacement process.

Option B — Courier Replacement

We may arrange a replacement through our courier service. You will be required to safely pack the product, including its original packaging and accessories, so that the courier can collect it.

Replacement delivery may take up to 14 working days, depending on product availability and courier processing.

3. Important Conditions

• Products should be returned with their original packaging and accessories where applicable.
• The product must not have been intentionally damaged or misused.
• Replacement requests are subject to verification and approval.
• We reserve the right to reject claims that do not meet the eligibility requirements.
• Replacement availability depends on stock. If the exact product is unavailable, we may offer an alternative solution where appropriate.
• We do not offer replacements for change of mind, incorrect selection, or personal preference.

4. Refund Policy

We currently do not offer refunds.

Once an order has been successfully delivered, purchases are generally considered final, except where a replacement is approved under this policy.

If you receive an incorrect, faulty, defective, broken, or damaged product, please contact us within the applicable timeframe so we can review your request and provide an appropriate replacement solution.

5. Contact Us

If you have any questions about our Return & Refund Policy or need to request a replacement, please contact our customer support team through the contact information provided on our website.